Terms of service
TERMS OF SERVICE
Naturally Pahadi
OVERVIEW
Welcome to Naturally Pahadi. The terms “we”, “us”, “our” refer to Gaaeawellbeing Pvt. Ltd., operating under the brand Naturally Pahadi, with its registered office in Dehradun, Uttarakhand, India.
Naturally Pahadi operates this website and online store to offer you carefully curated Himalayan food and wellness products. Our online store is hosted on Shopify, which provides us with the e-commerce platform to sell our products and services.
These Terms of Service (“Terms”), together with our Privacy Policy, govern your access to and use of our website, products, and services.
By visiting, browsing, or purchasing from our website, you agree to be bound by these Terms.
If you do not agree to these Terms or our Privacy Policy, please do not use our services.
SECTION 1 – ELIGIBILITY & ACCOUNT RESPONSIBILITY
By using our services, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.
To place an order, you may be required to provide personal information such as your name, email address, billing address, shipping address, and payment details. You confirm that all information provided is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account details and for all activities conducted through your account.
SECTION 2 – OUR PRODUCTS
Naturally Pahadi products include millet-based foods, herbal teas, flours, natural snacks, and wellness products.
We make every effort to display accurate product descriptions, images, and information. However:
- Product colours and appearance may vary due to screen settings.
- Natural products may show slight variations due to sourcing, seasonality, or processing.
We do not guarantee that the products will meet every individual expectation.
Product descriptions, pricing, and availability may change without prior notice.
SECTION 3 – ORDERS & ACCEPTANCE
Placing an order on our website constitutes an offer to purchase.
We reserve the right to accept or reject any order at our discretion.
An order is considered accepted only after:
- Payment is successfully processed, and
- Order confirmation is issued by us.
Once an order is confirmed, cancellations may not be possible.
Returns or exchanges are governed strictly by our Refund & Return Policy.
All purchases made on this website are for personal use only and not for resale unless expressly authorised by us.
SECTION 4 – PRICING & PAYMENT
All prices are listed in Indian Rupees (INR) unless stated otherwise.
Prices may change without notice and are applicable at the time of order placement.
Prices may exclude GST, shipping, or delivery charges, which will be clearly shown at checkout.
You agree to provide valid and authorised payment details and confirm that you are legally authorised to use the selected payment method.
SECTION 5 – SHIPPING & DELIVERY
Delivery timelines provided are estimated and not guaranteed.
Delays may occur due to logistics partners, weather conditions, government restrictions, or other factors beyond our control.
Ownership and risk of the products pass to you once the order is handed over to the delivery partner.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website—including text, images, logos, packaging designs, product names, videos, and graphics—is the intellectual property of Naturally Pahadi or its licensors.
You may not copy, reproduce, distribute, or use any content without our prior written permission.
Unauthorised use may result in legal action under applicable Indian intellectual property laws.
SECTION 7 – THIRD-PARTY TOOLS & LINKS
Our website may contain links or tools provided by third parties.
We are not responsible for the content, accuracy, or practices of third-party websites or services.
Any interaction with third-party services is at your own risk.
SECTION 8 – PRIVACY
Your personal information is handled in accordance with our Privacy Policy and applicable Indian data protection laws.
By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.
SECTION 9 – FEEDBACK & REVIEWS
Any feedback, reviews, or suggestions you submit may be used by Naturally Pahadi for marketing, improvement, or promotional purposes without compensation.
You confirm that your feedback does not violate any third-party rights.
SECTION 10 – PROHIBITED USE
You agree not to use our services:
- For unlawful or fraudulent purposes
- To violate any applicable Indian laws or regulations
- To infringe intellectual property rights
- To spread false, harmful, or misleading information
Violation may result in suspension or termination of access.
SECTION 11 – DISCLAIMER
All products and information are provided “as is” and “as available”.
Naturally Pahadi does not make medical claims. Our products are not intended to diagnose, treat, cure, or prevent any disease.
Any wellness benefits mentioned are based on traditional use and general nutritional knowledge.
SECTION 12 – LIMITATION OF LIABILITY
To the maximum extent permitted by Indian law, Naturally Pahadi shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.
SECTION 13 – INDEMNITY
You agree to indemnify and hold Naturally Pahadi harmless from any claims, losses, or damages arising from your violation of these Terms or misuse of the website.
SECTION 14 – TERMINATION
We reserve the right to terminate or suspend access to our services at any time if these Terms are violated.
SECTION 15 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts in Dehradun, Uttarakhand.
SECTION 16 – CHANGES TO TERMS
We may update these Terms from time to time.
Continued use of the website after changes constitutes acceptance of the revised Terms.
SECTION 17 – CONTACT INFORMATION
For any questions regarding these Terms, please contact us:
Naturally Pahadi (Gaaeawellbeing Pvt. Ltd.)
📧 Email: naturallypahadidehradun@gmail.com
📍 Registered Office: Dehradun, Uttarakhand, India